Interesting. With you on the moving stuff around in supermarkets annoyance. I don't really know any shops well anymore although this could be because I don't go shopping much any more. In fact, most shops turn into a source of frustration for one or more of the following reasons.

1) I can't find what I want
2) I can't find anyone on the floor to answer my queries or the queue at customer services is too long.
3) The queues at the checkouts are too long.
4) The staff don't know what they're talking about

I've had 3 of those things happen while out shopping today. I suddenly realised that this is why I find shoppping online (including grocery shopping online) to be a more pleasant experience!

Of course, online shopping can never replace the usefulness of being able to see a potential purchase in real life. I could never clothes shop on line either because barely 20% of anything I try on ever fits my build. V-necks that expose my whole chest, sleeves that hang over my fingers, trousers that trail on the floor despite being advertised as 'short length' and even just the fact that one size is rarely the same size from one make to another!

Oooh, thanks for the opp to rant!